Two years of warranty

We believe in our high quality products!


THE START OF A LONG-TERM RELATIONSHIP

Customer service and quality are values that we hold dear.
We regard each sale of a Vicon machine as the start of a long-term relationship.


WITH YOU, ALL THE WAY

We believe in our high quality products!
More than 140 years of experience in developing products including special steel and heat treatment processes have resulted in an unsurpassed quality and wear resistance. Vicon machine design is the result of long study, thorough test plans and passion from experienced R&D engineers to optimise the quality and efficiency leading to high customer satisfaction year after year.

Vicon machines delivered from 1st September 2022 get a two-year standard warranty from the date of delivery.*
  
*Terms and Conditions apply.


ANNUAL SERVICE CHECK

Because well-maintained equipment will perform better, your Vicon machine will last longer with an Annual Service Check performed by a trained dealer technician. It is the perfect opportunity for a health check with routine maintenance and parts replacement if required. Remember to fit Original Vicon Parts only. By getting a service check, you make sure you are ready for the next season, gaining peace of mind from knowing your machine is running optimally.

It can also help you avoid severe repair bills by addressing any issues that may lead to a problem over time.

The Annual Service Check is required to confirm the second year of warranty.

MY VICON

Do you want to get reminders when your machine needs to be checked? Register now your machine on MY VICON to receive personalised warranty communication for your equipment:

   


ORIGINAL PARTS

Original Vicon Parts are important pieces of your machine’s DNA. Our parts are produced with the same strict specifications as the machine itself, and therefore guaranteed to work and fit as intended to keep you running at optimal pace.
Do not compromise the authenticity of your machine with cheap solutions, Original Vicon parts are the guaranteed solution for the optimal Vicon experience.